Terms & Conditions

General Terms

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern NQ64 Arcade Bars Ltd’s relationship with you in relation to this website.

The term ‘NQ64 Arcade Bars Ltd’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without NQ64 Arcade Bars Ltd’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by NQ64 Arcade Bars Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of NQ64 Arcade Bars Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, NQ64 Arcade Bars Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

NQ64 Gift Card – Terms & Conditions

What it is
Your NQ64 Gift Card is redeemable for food, drinks, tokens and experiences at participating NQ64 venues in the UK (excluding any venues listed as exceptions on the gift-card site).

How to buy & deliver
• Available to buy online and in-venue.
• Delivered as an e-card via email or as a physical card when purchased in-venue.
• Treated like cash: once bought, it cannot be refunded or exchanged for cash.

When you can use it
• Valid for 12 months from the date of purchase.
• Valid for same-day redemptions unless otherwise stated.
• Use it on tokens and drinks.

Balance & expiry
• Balance decreases as you spend.
• Any remaining balance expires after 12 months.
• Lost or stolen cards cannot be replaced.

Where you can’t use it
• At any venue excluded from the programme (see gift-card site).
• It cannot be exchanged for cash or used toward previous purchases.

Refunds & exchanges
• Cards cannot be refunded or exchanged unless required by law.
• If you bought one in error, email hello@nq64.co.uk within 24 hours.

Use responsibly
• Cards obtained unlawfully or tampered with will be void.
• We may refuse redemption if misuse is suspected.

Changes
Terms may be updated from time to time. Continued use of the card constitutes acceptance.

Contact
hello@nq64.co.uk

General Competition Rules

• Open to UK residents aged 18+.
• Not open to NQ64 employees or their immediate families.
• Entries must follow the instructions on the original post.
• NQ64 is not responsible for lost, delayed or hidden entries.
• Winners are chosen at random unless stated otherwise.
• Closing dates are as advertised; NQ64 may amend end dates.
• Winners will be contacted via the account used to enter. If we cannot reach you within the stated timeframe (usually 7–14 days), another winner may be selected.
• Prizes are non-transferable, non-refundable and have no cash alternative.
• If a prize becomes unavailable, an alternative prize of equal value may be substituted.
• Incorrect or incomplete entries may be disqualified.
• By entering, you agree to share your contact details with NQ64 for administering the prize.
• Competitions are not sponsored, endorsed or administered by Facebook or Instagram.